Delete your LineUp data

Operated by AARDINOVATIONS PRIVATE LIMITED. Last updated: 25 October 2026.

Option 1: delete your account in the app (instant)

1. Open LineUp at app.lineuptech.in and sign in.
2. Open the Profile tab.
3. Tap Delete Account.
4. Type DELETE to confirm, then tap Delete forever.

This immediately and permanently deletes your profile, your WhatsApp and Instagram connections and access tokens, your bots, leads, conversations and notifications, and your login. Copies in backups are removed within 30 days. Payment records, if any, are kept for the period required by tax and accounting law.

Option 2: only disconnect a channel

Open the WABA (WhatsApp) or Instagram tab and choose Disconnect. This removes the stored connection details and access token for that channel. You can also remove LineUp's access from within Instagram or WhatsApp Business settings at any time.

Option 3: ask us to delete it

If you can no longer sign in, email contact@lineuptech.in with the subject "Delete my data". Write from the email address on your LineUp profile, or tell us the phone number you signed in with, so we can confirm it is you. We delete the data and confirm by reply within 30 days.

If you are a customer of a business that uses LineUp

If you messaged a business on WhatsApp or Instagram and want your messages removed, ask that business, which controls that data. You can also email us at contact@lineuptech.in with the phone number or Instagram name you used, and we will delete the conversation records we hold for you, or pass your request to the business. You can also reply STOP to any message to stop automated messages.

See our Privacy Policy and Terms of Service.